Before the session - how to prepare
Our virtual informations sessions are hosted through an online platform called Blackboard Collaborate.
Blackboard Collaborate Ultra is a live, virtual meeting environment that allows text chat, video/audio chat, and presentations.
You will need:
- Your link to the session. This will be available through a link in your booking confirmation and event reminder emails.
- Access to a computer, preferrably with Google Chrome as the web browser. If using a mobile device, we recommend you use Google Chrome and not Blackboard’s app.
- Internet access (broadband/wi-fi connection highly recommended)
- Headset (headphones and microphone) for listening to the presenters, and keyboard so you can participate using text chat
- Give yourself time to familiarise yourself with Blackboard's features and accessibility, and check that it's compatible with your device
- Know what time the session is at, and if relevant to you, be aware of your time zone
Useful links
Download the Google Chrome browser
Blackboard Collaborate Ultra - Audio and video setup help
Blackboard Collaborate Ultra Online Orientation and Participant Guide
Access the session
- Access your links via your booking confirmation or reminder email you will receive shortly before the sessions begin - usually the day before.
- Enter a name (this doesn’t have to be your actual name if you don’t want it disclosed in the chat) to access the session. We ask for this so we can see who is taking part in-session, and direct answers to questions to the right person.
- Once in the session, please check your audio is setup to ensure you can hear the presentation (note that some sessions will use text chat only)
During your session
During your session, staff from the School or department will be on hand to answer any questions you might have. Please follow their lead for etiquette.
- Raise your hand if you want to ask a question or make a comment
- When it is your turn to ask your question, the moderator will ask you
- Type your question into the chat box and send this to the whole room
- Once your question has been answered, please lower your hand
- If you are having problems, use the chat window to communicate with the moderator.
Blackboard Collaborate Ultra Online Orientation and Participant Guide
Blackboard Collaborate Ultra support
Accessibility
Blackboard is fully committed to ensuring all their products and services they deliver are both usable and accessible to all users.
Blackboard collaborate have useful information to help support you accessing the sessions.
Accessibility in Blackboard Collaborate
Technical support
If you have any problems accessing or using Blackboard Collaborate, you should refer to the support site for help.