Fay Johnstone

Practice manager.

Name: Fay Johnstone 
Category: Former member of staff 
Role: Practice manager
Time active with Edinburgh Medical School: 2000 – 2022

Mid shot of Faye sitting on a beach

Fay is an experienced general practice manager who played an important role in supporting primary care and medical education in Edinburgh.

Fay began her career in healthcare administration as practice manager of the White GP Practice at Sighthill Health Centre. While raising her children as a single mother, she completed an MBA and went on to develop her career in general practice management.

In the late 1990s and early 2000s, she moved to MacKenzie Medical Centre, where she worked closely with leading academic GPs, including Professor David Weller, Professor Brian McKinstry and Professor Karen Fairhurst. 

At MacKenzie Medical Centre, Fay was responsible for organising rotas, systems and policies that allowed the practice to run effectively while many doctors were engaged in university teaching and research. She also helped organise events and supported the training and development of GP trainers in the local area. During the COVID-19 pandemic, she implemented a wide range of organisational changes to maintain patient care.

Now retired, Fay cares for her two adult children who live with chronic illness. She is remembered for her commitment to patients, colleagues and students, and for her steady contribution to general practice and medical education.